Star Alliance Travel strongly believes that the privacy of the users/customers/visitors is important and considers that the confidentiality of each customer shall be protected under any circumstances. We, as an organization, are committed to safeguarding the privacy of the users/customers according to the compliance of the regulations set forth. The terms, regulations, and restrictions outlined in the privacy policy document describe the way we collect and use personal information when any user/customer/visits our website.
The below-mentioned policies and rules are abiding by Star Alliance Travel and the employees of Star Alliance Travel that the information shared by the customers during the business or the clients who are landing on our website. Through this policy, we are establishing a transparent relationship with our customers that how their information is used.
Type of Information (We Collect)
We use our services to collect personal information in many different ways that include collecting data while booking and making reservations for promotion purposes. We also collect information offline through direct communication with the customer to avail of our customer service.
General Information while Registering or Purchasing:
While a customer is landing on our website or talking over phone calls to or share his/her information. These pieces of information are stored by us. The said information includes but is not limited to the verification of the customers using their name and surname, contact details, Postal codes, Email ID, and Billing Information. General information consists of meal preferences, seat selection, frequent movers & more. The customer possesses the authority not to disclose the information with us whereas it is necessary to share some of the information in order to book a reservation or query with us.
How to use Traveller’s Detail:
During booking flights with Star Alliance Travel some of the personal information is asked by the vacation expert so that a better and more comfortable arrangement can be made based on the preference and choice of the traveler. Whereas if booking for a third person the customer intended to book a reservation for, the person should first obtain consent from that person in advance before sharing the required information with us. Any modification or alteration can only be done from the customer’s account itself.
Auto-Fill Information:
For some security reasons, some information like the device used to visit Star Alliance Travel may get saved in the system automatically. The information comprises of IP address, the software which is used to browse the website, and browsing history may get saved to provide a speedy and time-saving experience when customers visit our website.
What Are Cookies:
While visiting our website to provide a quick, personalized, and Hassle-free experience and not to pull out or store any personal or controversial data from your device small digital information gets auto-restored to your device through the browser which is cookies and is designed to ensure a better experience.
Benefits of User Information:
We as a service provider use the billing information Panel which includes some details such as the card holder’s name, Card No & Expiry date of the card so that we can accomplish your booking needs. Whereas apart from the billing information we use the information to fulfill below mentioned needs:
- For the communication related to customer’s booking confirmation.
- Share transaction status with you.
- To provide the right and correct information about the services enquired by us.
- To arrange the communication related to confirmation of the details and real-time updates of the flights and bookings.
- To let you know about the latest offers.
- To get suggestions and feedback from our customers.
Anti-Phishing Policy Business Relation.
While doing business with our clients, Star Alliance Travel never demands any information banking details, Card details, demand for Hard cash, etc. from any insecure email ID or any unauthorized phone call communication. All Communication done from our side is channelized through authorization only to revert the query by the customers and assist you with a real-time update on the bookings. We never allow or encourage identical theft or phishing and are always against such issues, considering them a major concern.
